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How to update firmware on Bose QuietComfort 35 II?

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To update the firmware on your Bose QuietComfort 35 II headphones, begin by ensuring they are connected to a stable internet connection and the Bose Connect app. Navigate to the app’s settings, select your headphones, and check for any available updates. If an update is detected, follow the on-screen instructions to download and install the latest firmware. Once the update is complete, your headphones will be running the most up-to-date software for optimal performance and features.

1

Check Current Firmware Version

Power on your Bose QuietComfort 35 II headphones and ensure they are connected to your device via Bluetooth. Once the connection is established, open the Bose Connect app on your device. If you do not have the app installed, visit the Bose website and navigate to the support section to find the appropriate firmware information.

Within the Bose Connect app or on the website, look for a section labeled “Firmware Version” or similar. This section will display the current firmware version installed on your headphones. For example, in the app, you might find the firmware version listed under the headphone settings menu as “Current Firmware Version: 4.5.2.”

By following these steps, you can easily check the current firmware version of your Bose QuietComfort 35 II headphones, ensuring that they are up to date for optimal performance and compatibility.

2

Download Bose Updater

If an update is available for your Bose device, download the Bose Updater application directly from the official Bose website. To get started, simply head to the Bose website using your computer’s web browser. Look for the section related to software updates or support, depending on how the site is organized. Once you find the Bose Updater application, locate the download button and click on it to start the process.

After the download is complete, navigate to where the file was saved on your computer and double-click to launch the installer. Follow the on-screen instructions to complete the installation process. This may involve specifying the installation directory, agreeing to the terms and conditions, and finalizing the setup. Once the Bose Updater is installed, connect your Bose device to your computer using the appropriate cable, launch the application, and follow the prompts to check for and apply any available updates. This will ensure your Bose device is running on the latest software version for optimal performance.

3

Connect Headphones to Computer

To connect your Bose QuietComfort 35 II headphones to your computer using a USB cable, start by ensuring that the headphones are powered on. Next, make sure they are recognized by the Bose Updater application. Connect one end of the USB cable to your headphones and the other end to a USB port on your computer. Your computer should detect the headphones as a new audio device. Adjust the sound settings on your computer to designate the headphones as the output device. You are now ready to enjoy high-quality sound through your Bose QuietComfort 35 II headphones on your computer.

4

Check for Updates

To open the Bose Updater application and check for available updates for your headphones, first, locate the Bose Updater icon on your desktop or in the applications folder on your computer. Double-click on the icon to launch the application. Once the Bose Updater is open, connect your headphones to your computer using the provided USB cable. Next, click on the “Check for Updates” button within the application interface. Follow the prompts that appear on the screen to download and install the latest firmware version for your headphones. Make sure to keep your headphones connected throughout the update process and follow any additional instructions provided by the application.

Examples:

  1. Locate the Bose Updater icon on your desktop and double-click to open the application.
  2. Connect your Bose headphones to your computer using the USB cable.
  3. Click on the “Check for Updates” button in the application interface.
  4. Follow the on-screen prompts to download and install the latest firmware version for your headphones.
5

Update Process

  • Wait patiently for the update process to finish. It is important not to disconnect your Bose QuietComfort 35 II headphones while the firmware update is in progress. This ensures the update is completed successfully without any interruptions.
  • Once the update is done, your headphones will be running the latest firmware version, enhancing their performance and potentially adding new features or improvements.
  • Remember that maintaining a stable connection throughout the update process is crucial for a smooth and successful update. Avoid turning off your headphones or any devices involved until the update is fully completed. This ensures the best outcome for your Bose QuietComfort 35 II headphones.
6

Verify Update

Disconnect headphones and recheck firmware version with Bose Connect app or website. Confirm update by following these steps:

  1. Bose Connect App (Mobile Device):
  • Open the Bose Connect app on your mobile device.
  • Ensure your headphones successfully disconnected (listed as “Not Connected”).
  • Reconnect your headphones to your mobile device.
  • Check the firmware version in the app to verify the update.
  1. Bose Connect Website (Computer):
  • Go to the Bose Connect website on your computer.
  • Locate the option to check your headphone’s firmware version.
  • Disconnect your headphones from the computer.
  • Reconnect your headphones to the computer.
  • Check the firmware version on the website to confirm the successful update.

Following these steps will help you ensure that your headphones have been updated successfully.

Final Steps for Success

In conclusion, updating the firmware on your Bose QuietComfort 35 II headphones is a simple process that can enhance your listening experience with the latest features and improvements. By following the steps outlined in this blog post, you can stay up to date with the latest developments from Bose and enjoy optimal performance from your headphones. Keep checking for firmware updates to ensure your device is always operating at its best.

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as of October 17, 2024 12:56 am

9 Comments
  • I suggest adding a section on backing up the headphones’ settings before updating the firmware. This can help users restore their preferences if needed.

  • Make sure your headphones are powered on and in pairing mode. Sometimes restarting both your headphones and computer can help establish the connection.

  • Is it possible to update the firmware on the Bose QuietComfort 35 II using a mobile device instead of a computer?

    • Currently, the official method provided by Bose involves using a computer to update the firmware. Using a computer ensures a more stable and reliable connection for the update process.

  • I followed the steps, but I’m having trouble connecting my headphones to the computer. Any tips on troubleshooting this?

  • After updating the firmware, I noticed a significant improvement in the sound quality of my QuietComfort 35 II. Definitely worth the effort!

    • We’re glad to hear you had a positive experience with the firmware update! Improved sound quality is one of the key benefits of keeping your Bose headphones up to date.

  • I adapted the steps by connecting my headphones to a different computer since my main computer was having issues. It worked smoothly, so having a backup plan is useful!

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